Refund policy

Return & Refund Policy – Paola’s Shop

We want you to love your purchase.

Returns
You may request a return within 14 days of receiving your order.

To be eligible:

• Items must be unused and in original condition

• Must be returned in original packaging

Non-returnable items

• Final sale items

• Worn or damaged products

Refunds
Once we receive and inspect your return, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived defective or incorrect.

Exchanges
We only replace items if they are defective or damaged.

How to Start a Return
Contact us at: Paolasshop2026@hotmail.com